At BlueHorizon Mobile, we strive to ensure our clients are completely satisfied with our services. This Refund Policy outlines the conditions under which refunds may be granted.
Service-Based Projects:
Refunds may be considered if the project has not yet entered the design or development phase.
Custom Development:
Once work has commenced (design, coding, or integration), refunds are generally not available due to the nature of custom app development.
Prepaid Plans/Packages:
If you cancel within 7 days of purchase and no work has started, you may be eligible for a full refund.
Completed projects or delivered applications.
Delays caused by client’s lack of communication, incomplete requirements, or missed deadlines.
Change of mind after significant work has already begun.
In some cases, partial refunds may be issued if:
The client cancels the project mid-way and work has already started.
The refund amount will be calculated based on the portion of work completed.
To request a refund, please contact us at:
📧 info@bluehorizonmobile.app
📞 +1 (626) 640-7779
📍 USA Address: 212 N 2nd Street, Ste 100, Richmond, KY 40475, United States
📍 UK Address: BlueHorizon Mobile LTD(16691474) 64 Jamestown Avenue, Great Sankey, Warrington, England, WA5 8AD, UK
Your request must include your order details and a clear explanation of the reason for cancellation.
By purchasing our services, you acknowledge and agree to this Refund Policy.